Refund policy

At The Gulab Co, we take pride in creating custom floral arrangements tailored to your preferences. Due to the personalized nature of our products, we do not offer refunds on any orders.

Exchanges:

• If your floral arrangement arrives damaged, we will happily offer an exchange.
• To be eligible for an exchange, you must notify us within 24 hours of receiving your order.
• Please provide a photo of the damaged arrangement and your order details when you contact us.

We appreciate your understanding and thank you for choosing us for your floral needs.